The Arapahoe County Jail Commissary operates as a regulated service that lets family members and friends purchase approved items for inmates housed at the Arapahoe County Detention Facility. The program runs through a partnership with iCareGifts, a third-party vendor that manages online and phone-based orders. Every transaction follows strict facility rules to prevent contraband and maintain security. Inmates can receive food packs, hygiene products, books, and puzzle games through this system. The facility enforces a monthly spending cap of $200 per inmate to promote fiscal responsibility and limit unauthorized item accumulation.

How the Arapahoe County Jail Commissary Works
The commissary system at Arapahoe County Detention Facility follows a structured process designed for security and efficiency. Family members and friends must first register an account on the iCareGifts website. After registration, they locate the inmate by entering the person’s full name, date of birth, or booking number. The system verifies the inmate’s eligibility before allowing any purchases.
Once verified, users browse a menu of pre-approved items. These include snack boxes, deluxe bundles with hygiene products, and premium packages with books and games. Every item on the menu complies with the facility’s contraband policy. Prohibited goods never appear in the ordering system, so buyers cannot accidentally purchase restricted items.
Payments process through secure credit-card gateways. Each order queues for delivery during the facility’s daily distribution window between 7:00 AM and 11:00 AM. Purchasers receive a detailed receipt by email showing item descriptions, quantities, and total cost. The same receipt archives in the inmate’s account for audit purposes.
iCareGifts Account Registration
Creating an account on iCareGifts requires basic personal details. Users provide their name, email address, phone number, and a valid payment method. The registration process takes less than five minutes. After creating the account, users can search for any inmate currently housed at the Arapahoe County Detention Facility.
The search function accepts three types of identifiers: full name, date of birth, or booking number. Using the booking number yields the fastest and most accurate result. If the user only knows a partial name, the system returns all matching records for review.
Approved Product Categories
The Arapahoe County Jail Commissary offers three tiered product categories. Each tier serves different needs and budgets.
| Tier | Contents | Price Range |
|---|---|---|
| Basic Snack Box | Granola bars, bottled water, crackers, cookies | $15 – $25 |
| Deluxe Bundle | Snack box items plus toothpaste, soap, deodorant, grooming kit | $35 – $55 |
| Premium Selection | Deluxe bundle plus paperback novel, crossword puzzle book, socks | $60 – $85 |
All items undergo inspection before delivery. The facility’s receiving dock checks every package for tampering or unauthorized contents. Packages that pass inspection get sealed and labeled with the inmate’s booking number before distribution.
Commissary Spending Limits and Policies
The Arapahoe County Detention Facility enforces a $200 monthly spending limit per inmate. This cap applies to all commissary purchases combined. The limit prevents contraband accumulation and encourages responsible spending by families. When an inmate reaches the monthly cap, the system blocks additional purchases until the next calendar month begins.
The facility tracks all commissary transactions in real time. Inmates can check their current balance and purchase history through the jail’s tablet system. This transparency helps inmates and families monitor spending and plan future orders.
Monthly Reset Schedule
The spending limit resets on the first day of each calendar month. Purchases made on January 31 count toward the January limit. Purchases made on February 1 count toward the February limit. There is no carryover of unused funds from one month to the next.
Prohibited Items
Certain items never appear on the commissary menu because the facility bans them entirely. These include tobacco products, weapons, drugs, and any item that could conceal contraband. The iCareGifts system automatically excludes prohibited products, so buyers cannot add them to their cart.
Items that arrive through mail and violate facility rules get returned to the sender or destroyed. The facility’s mail inspection team checks every piece of incoming correspondence for hidden items, stickers, powder, or metallic objects.
How to Send Money to an Inmate
The Arapahoe County Detention Facility accepts inmate deposits through three channels. Each method charges a $0.25 processing fee and reflects in the inmate’s account within 15 minutes.
Option 1: In-Person Deposit
Visitors can bring cash, a cashier’s check, or a money order to the jail’s lobby desk. The lobby operates Monday through Friday from 7:30 AM to 3:30 PM. Depositors complete a deposit slip that includes the inmate’s booking number and the amount being added. The facility issues a printed receipt for every in-person transaction.
Option 2: Online Deposit via iCareGifts
The iCareGifts website accepts credit and debit card deposits 24 hours a day. After logging into their account, users select the inmate, enter the deposit amount, and confirm the transaction. The funds appear in the inmate’s commissary balance within 15 minutes. An email receipt confirms the transaction details.
Option 3: Phone Deposit via JPay
JPay is a third-party service that processes electronic transfers by phone. Callers provide the inmate’s identifier and the deposit amount. The $0.25 fee applies to every JPay transaction. Funds deposit into the inmate’s account within 15 minutes of confirmation.
Inmate Mail Guidelines
The Arapahoe County Detention Facility enforces strict rules for all incoming mail. These rules protect staff, inmates, and visitors from contraband and hazardous materials.
Address Format
Every piece of mail must follow this exact format:
- Inmate’s Full Name
- Booking Number
- Arapahoe County Detention Facility
- 7375 S Potomac Street
- Centennial, CO 80112
The sender’s full name and current mailing address must appear in the upper left corner of the envelope. Mail without a valid return address gets returned to the sender or destroyed.
Envelope and Page Limits
The maximum envelope size is 9 x 12 inches. Each piece of mail cannot exceed three pages of paper. Envelopes that exceed these limits get opened, and excess material gets removed before delivery.
Inspectors check every envelope for stickers, powder, metallic objects, and other hidden items. Mail that triggers security concerns gets held for further review or returned to the sender.
Visitation Hours and Scheduling
The Arapahoe County Detention Center permits public visitation Monday through Saturday from 8:00 AM to 6:00 PM. All visits require advance scheduling through the online request form.
Scheduling a Visit
The online visitation request form requires three pieces of information: the inmate’s identification number, the visitor’s government-issued photo ID, and a preferred time slot. The system checks for conflicts with the inmate’s existing schedule before confirming the appointment.
Visitors who arrive without a scheduled appointment may be turned away. The facility recommends booking at least 24 hours in advance to secure a preferred time slot.
Visitation Rules
All visitors must present a valid government-issued photo ID upon arrival. Visitors under 18 must be accompanied by a parent or legal guardian. The facility prohibits weapons, bags, and electronic devices in the visiting area.
Inmates can receive visitors only during their assigned time slots. The facility reserves the right to cancel visits due to security concerns or inmate misconduct.
Telephone Services
The Arapahoe County Detention Facility offers telephone services 24 hours a day. Family members and friends can leave recorded messages for inmates by calling the facility’s main line at 720-874-3500 and following the prompts for “Inmate Phone Message.”
Inmates can make outgoing calls from the housing units. All calls are subject to monitoring and recording. The facility blocks calls to numbers that violate security policies.
Inmate Search and Jail Roster
The Arapahoe County jail roster is a searchable online portal that lists every inmate currently housed in the facility. The roster updates every four hours, providing the most current data available.
Search Methods
Users can search the roster by name, booking number, date of birth, or arrest date. The system displays the inmate’s charge description, bond amount, scheduled court date, and a thumbnail of the booking photograph.
The “Free Search” feature does not require registration. Users who create an account can set up email alerts for changes to a specific inmate’s status.
Cross-County Search
The same interface provides links to neighboring county rosters, including Adams, Alamosa, and Boulder. This feature allows researchers and families to conduct cross-county inquiries without leaving the site.
Bond Information
Bond amounts and payment options appear on the inmate’s account page on the Arapahoe County website. Users can view outstanding charges, file a bond payment, and request a copy of the inmate’s booking photograph through the same portal.
The facility accepts cash, cashier’s checks, and money orders for bond payments. Credit and debit card payments are available through the online portal. All bond transactions generate a receipt that the payer can access through the inmate’s account.
Facility Location and Contact Details
The Arapahoe County Detention Facility is located at 7375 South Potomac Street in Centennial, Colorado. The main telephone line is 720-874-3500, available 24 hours a day for inmate information and assistance.
The facility’s lobby desk operates Monday through Friday from 7:30 AM to 3:30 PM for in-person deposits and general inquiries. Visitors who need help in Spanish can request a bilingual staff member.
iCareGift Customer Support
The iCare Center provides customer support Monday through Friday from 9:00 AM to 5:00 PM. Customers can reach the support team at 720-874-3600 or through the live-chat option on the iCareGifts website.
The support team assists with order placement, product selection, and account troubleshooting. Customers who experience delivery issues can request a reshipment or refund through the same channels.
Colorado State Inmate Locator
The Colorado Department of Corrections maintains a state-wide Inmate Locator that aggregates data from all county jails, municipal lockups, and state prisons. Users can search by name, Department of Corrections ID number, or by selecting a specific facility from a drop-down menu.
Search results include the inmate’s current location, offense description, projected release date, and a link to the most recent parole hearing transcript. The portal also provides access to the Human Services and Social Programs division, which lists resources for families of inmates.
Frequently Asked Questions
How do I order commissary items for an inmate at Arapahoe County Jail?
Order commissary items by registering an account on the iCareGifts website. After registration, click “Find an Inmate” and enter the inmate’s full name, date of birth, or booking number. Select the items you want to purchase from the approved menu. Pay with a credit or debit card through the secure gateway. The order will be delivered during the facility’s daily distribution window between 7:00 AM and 11:00 AM. You will receive an email receipt with item descriptions, quantities, and total cost.
What is the monthly spending limit for inmate commissary?
The Arapahoe County Detention Facility enforces a $200 monthly spending limit per inmate. This cap applies to all commissary purchases combined. The limit resets on the first day of each calendar month. Unused funds do not carry over to the next month. When an inmate reaches the monthly cap, the system blocks additional purchases until the new month begins.
Can I send money to an inmate online?
Send money online through the iCareGifts website. Log into your account, select the inmate, enter the deposit amount, and confirm the transaction. The funds will appear in the inmate’s commissary balance within 15 minutes. A $0.25 processing fee applies to every online deposit. You will receive an email receipt confirming the transaction details.
What items can an inmate receive through the commissary?
Inmates can receive pre-approved food packs, hygiene kits, books, and puzzle games. The commissary menu includes three tiers: a basic snack box with granola bars and bottled water, a deluxe bundle with toothpaste and soap, and a premium selection with a paperback novel and crossword puzzle book. All items comply with the facility’s contraband policy. Prohibited items never appear on the menu.
How do I schedule a visit to Arapahoe County Detention Facility?
Schedule a visit through the online visitation request form on the Arapahoe County website. Provide the inmate’s identification number, your government-issued photo ID, and a preferred time slot. The system checks for conflicts before confirming your appointment. Visitation hours are Monday through Saturday from 8:00 AM to 6:00 PM. Book at least 24 hours in advance to secure your preferred time.
What are the rules for sending mail to an inmate?
Mail must be addressed to the inmate’s full name and booking number at Arapahoe County Detention Facility, 7375 S Potomac Street, Centennial, CO 80112. Include your full name and return address in the upper left corner of the envelope. The maximum envelope size is 9 x 12 inches, and each piece of mail cannot exceed three pages. Inspectors check every envelope for contraband. Mail without a valid return address gets returned or destroyed.
How do I search for an inmate in Arapahoe County Jail?
Search for an inmate using the online jail roster portal. Enter the inmate’s name, booking number, date of birth, or arrest date. The system displays the inmate’s charge description, bond amount, scheduled court date, and booking photograph. The roster updates every four hours. Creating an account allows you to set up email alerts for status changes.
Official Resources
For the most accurate and up-to-date information, contact the Arapahoe County Detention Facility directly:
- Address: 7375 S Potomac Street, Centennial, CO 80112
- Phone: 720-874-3500
- Visitation Hours: Monday – Saturday, 8:00 AM – 6:00 PM
- Lobby Hours: Monday – Friday, 7:30 AM – 3:30 PM
- iCareGifts Support: 720-874-3600 (Monday – Friday, 9:00 AM – 5:00 PM)
Official Website: https://www.arapahoegov.com/1774/Inmate-Information
